We know you may have heating spares questions when choosing a new supplier for boiler and heating parts. Below we’ve answered some of the most common questions about genuine parts, delivery, returns, trade accounts, stock availability and technical advice
Yes, all of our parts our genuine. We can guarantee quality on all heating and plumbing parts and spares as we do not stock copies or fakes!
Can I Get Delivery?
Yes, we offer 24-hour delivery on most of our heating parts. This means when you shop with us, your job won’t be paused or delayed.
Can I Get My Money Back?
You can. We offer a 30 day money back guarantee if you are not happy with any plumbing or heating part purchased from us.
Can I Get a Trade Account?
You can easily apply for a trade account using the simple online form here – https://nh-ps.com/trade-account/
Common Heating Spares Questions
Do You Hold Much Stock?
99% of the products we sell are held in stock, so if you need a part in a rush you can pop down and pick it up from us in Middlesbrough.This is one of the heating spares questions we are asked most often.
Can You Advise Which Parts I Need for My Home?
At northern Heating Supplies we are predominantly a sales team, not a technical support service. We therefore strongly recommend that you discuss your requirements with a qualified Gas Safe heating engineer or plumber prior to purchasing anything. For other technical enquiries it may be worth contacting the manufacturer directly. Although our sales team know a lot about heating and plumbing products, every heating system is different, so it’s best to check with the experts first before parting with your hard earned cash!
Do You Have a Telephone Number?
Yes, if you wish to discuss any plumbing or heating parts or check they are in stock, you can call us on 01642 250230.
Do You Stock Many Brands?
Yes, we do. These include: BAXI, Regin, Vaillant, ideal, Worcester Bosch Group, Valor, and more!
We think we’ve covered the most common questions here. But if you need to find out anything else, then you should be able to find the answer on our website. If not, give us a call on the number above and we will be happy to help!
