If you require any level of enterprise support for our suite of software, please get in touch with us via the methods below:

WE ARE SERIOUS PEOPLE

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Quality

WHO WE ARE

Top Quality Heating Spares At Trade Prices

We appreciate that you may not have a comprehensive knowledge of boiler operation so if you require assistance in the identification of specific boiler spares, then it would be worth looking at our exploded boiler diagrams. We have a huge range of boiler schematics and using our zoom function & keymap you can identify part numbers quickly and easily. You never need to order the wrong heating spares again.

We only hold genuine manufacturer parts in stock, and we do not supply copied, or pattern parts.

We are based in Middlesbrough which is the North East of England.  See our Contact page to find us or ring us on 01642 250230.

Yes.  We do have a trade counter, see our Contact page to find us.  We are based in Middlesbrough.

Everything we sell is brand new.

Yes you can.  We have a trade counter so feel free to visit us to pick up your orders.  See our Contact page to find us.

Usually paid for next day.

We do not offer free delivery.

We do.  Our contact number is 01642 250230.

At Direct Heating Supplies we are predominantly a sales team, not a technical support service. We therefore strongly recommend that you discuss your requirements with a qualified Gas Safe heating engineer or plumber prior to purchasing anything. For other technical enquiries it may be worth contacting the manufacturer directly.

Although our sales team know a lot about heating and plumbing products, every heating system is different, so it’s best to check with the experts first before parting with your hard earned cash!

We offer a 30 days Returns Policy, providing the buyer pays for return postage.

Items are only accepted back into stock as long as the original packaging is intact and the part has not been fitted.  To find out more about our returns policy visit our Returns page.

If you have ordered the wrong item please contact us immediately with your order details and we will update the order with the correct details.  Our Sales Desk number is 01642 250230.

If you want to cancel an order contact our sales desk immediately, our telephone number is 01642 250230.  Click here to view our Returns Policy.

For the bigger products we can send over by email Manualls and look to answer any questions you may have.  Just Contact us by email or telephone.

We do.  To view our Privacy Policy click here.

Some Of The Brands We Stock

We work with the best brands on the market, available today.

Take a look at some of our brands below, to talk to our Trade Desk  contact us on 01642 058460

Check us out on Trust Pilot today.

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